Privacy Policy

1. Introduction

Alisa Tech Studio ("we," "our," or "us") develops mobile applications for Android and iOS platforms as well as web software solutions. We are deeply committed to protecting the privacy of our visitors and users, respecting your choices, and maintaining compliance with applicable global data protection laws, including:

• The EU General Data Protection Regulation (GDPR) and UK GDPR
• The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
• Google Play Developer Distribution Agreement and User Data Policies
• Google AdSense & Google AdMob Program Policies (including the EU User Consent Policy)
• Apple App Store Review Guidelines and App Tracking Transparency (ATT) requirements

This Privacy Policy outlines how we collect, use, process, and protect your information across our website (https://alisatechstudio.online) and our published applications. By using our website or downloading any of our apps, you acknowledge the terms outlined in this policy.

2. Information We Collect

The information we collect depends on your interactions with our website, services, and individual applications:

2.1 Information You Provide Directly

• Contact Inquiries: When you contact us via our website contact form or email, we collect your name, email address, subject, and message content.
• Account Information: For apps requiring user authentication, we may store your email, username, and account profile details.
• Customer Support: Information you provide when requesting troubleshooting, bug fixes, or feature support.
• User Content: Data, settings, or preferences you create within our productivity and utility apps.

2.2 Information Collected Automatically

• Device & Hardware Data: Device model, operating system version, browser type, preferred language, and time zone.
• Log & Usage Information: Pages visited, interaction timestamps, referral URLs, session durations, and performance logs.
• Network & IP Address: Internet Protocol (IP) address used to establish secure server connections and derive non-precise geographic location (country/region).
• Diagnostics & Crash Reports: Anonymous stack traces, device state, and error logs collected via Firebase Crashlytics to repair bugs.

2.3 Information from Third Parties

• Authentication Providers: If you sign in using third-party services (such as Google Sign-In or Sign in with Apple), we receive authentication tokens and public profile information authorized by you.
• Advertising & Analytics Partners: Aggregated reporting on ad impressions, conversion events, and app store attribution metrics.

3. How We Use Information

We process collected information for the following legitimate purposes:

• To operate, maintain, and enhance our website, apps, and digital services
• To respond promptly to support tickets, business inquiries, and partnership requests
• To diagnose system errors, resolve crashes, and push compatibility updates
• To monitor and prevent fraud, spam, malicious activity, and security breaches
• To display advertisements that support the free availability of our apps and content
• To ensure compliance with applicable legal, fiscal, and regulatory requirements

4. Device Permissions (Android & iOS)

Our mobile applications request device permissions strictly on an as-needed basis depending on the specific application's features. No single application requests all permissions:

You can revoke or manage these permissions at any time through your device operating system settings (e.g., Settings > Apps > Permissions).

5. Cookies, Web Beacons & Google AdSense Advertising

A cookie is a small text file placed on your computer or mobile device when you visit a website. We use cookies and similar tracking technologies (such as web beacons and local storage) to provide essential site functionality, analyze web traffic, and display relevant advertisements.

5.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for core website operations, security verification, and remembering your cookie consent status.
• Analytics Cookies: We utilize Google Analytics (tag ID: G-4DVT6RT8QP) to collect aggregated, anonymized insights regarding user visits, page views, and visitor demographics.
• Advertising Cookies (Google AdSense): Google AdSense (publisher ID: ca-pub-2862340185854650) and its certified advertising partners use cookies to serve personalized and contextual ads, limit ad repetition, and measure advertisement performance.

5.2 How to Opt Out of Personalized Advertising

You have complete control over how advertising cookies and data are used:

• Google Advertising Policies & Data Usage: To learn how Google collects and processes data across publisher sites, visit How Google uses information from sites or apps that use our services.
• Google Ad Settings: You can opt out of personalized Google advertisements anytime by visiting Google Ads Settings.
• Network Advertising Initiative (NAI): Opt out of third-party vendor advertising cookies at AboutAds.info Choices or Network Advertising Initiative Opt-Out.
• European Interactive Digital Advertising Alliance (EDAA): EEA/UK users can manage advertising preferences via Your Online Choices.
• Digital Advertising Alliance (DAA): Manage participation in interest-based advertising via YourAdChoices.
• Browser Controls: You can configure your browser to block, delete, or alert you before accepting cookies. Note that disabling essential cookies may affect website functionality.

6. How We Share Information

We do not sell, rent, or trade your personal information. We may disclose information only under the following limited circumstances:

• Service Providers & Infrastructure: Trusted third-party vendors who provide website hosting, cloud databases, analytics, crash telemetry, and technical support under strict data confidentiality agreements.
• Legal Compliance: When required to comply with a valid court order, subpoena, law enforcement request, or applicable legal obligation.
• Protection of Rights: To enforce our Terms of Service, defend against legal claims, or prevent fraud, abuse, and technical vulnerabilities.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, user data may be transferred as an acquired business asset subject to this Privacy Policy.

7. Third-Party Services, SDKs & Partners

Our website and mobile applications may incorporate trusted third-party services and software development kits (SDKs):

• Google Analytics & Firebase Analytics: Web and mobile telemetry to analyze user traffic and platform stability (Google Privacy Policy).
• Firebase Crashlytics: Real-time crash diagnostics and performance monitoring (Firebase Privacy).
• Google AdSense & Google AdMob: Programmatic digital ad serving and monetization (Google Advertising Technologies).
• Google Play Services: Required system libraries on Android devices for core functionality, security verification, and app updates.

8. Mobile Tracking & App Tracking Transparency (ATT)

We strictly adhere to platform-specific mobile privacy policies:

• Apple iOS (App Tracking Transparency): On iOS 14.5 and newer, our apps explicitly ask for your permission before accessing the Identifier for Advertisers (IDFA) or tracking activity across third-party apps. You can enable or disable tracking anytime in Settings > Privacy & Security > Tracking.
• Google Android (Advertising ID): You may reset or opt out of personalized advertising by managing your Android Advertising ID under Settings > Privacy > Ads.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, satisfy legal and accounting requirements, resolve disputes, and enforce our contracts. Aggregated or anonymized analytical data that does not identify individuals may be retained indefinitely.

10. Data Security

We implement rigorous technical and administrative security measures to protect your personal data, including TLS/HTTPS encryption in transit, strict access limitations, firewalls, and routine code quality audits. While we implement robust defenses, no electronic transmission over the internet is completely infallible, and we encourage users to take security precautions with their devices.

11. Your Rights & Choices (GDPR / CCPA / CPRA)

Depending on your geographic location, you possess statutory data protection rights:

• Right of Access: Request a copy of the personal information we hold about you.
• Right of Rectification: Request correction of inaccurate or incomplete personal records.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data.
• Right to Restrict or Object: Restrict or object to specific types of data processing.
• Right to Data Portability: Obtain your data in a structured, machine-readable format.
• Right to Withdraw Consent: Withdraw your consent at any time where processing relies on consent.
• Non-Discrimination: We will never discriminate against you for exercising your privacy rights.

To exercise any of these rights, please email us at alisatechstudio@gmail.com. We will process and respond to verified requests within 30 days.

12. Children's Privacy (COPPA)

Our website and general applications are not directed to children under the age of 13 (or 16 in the EEA/UK). We do not knowingly collect personal information from children without verified parental consent. For any applications specifically categorized under Google Play's Families Policy or Apple's Kids Category, we strictly restrict data collection and comply with the Children's Online Privacy Protection Act (COPPA).

If you believe a child has provided us with personal information without parental consent, please contact us at alisatechstudio@gmail.com, and we will promptly delete such data.

13. International Data Transfers

Your data may be hosted and processed on secure cloud servers located in Bangladesh, the United States, or other international data center regions utilized by Google Cloud and Firebase. When data is transferred across borders, we ensure adequate security safeguards, such as EU Standard Contractual Clauses (SCCs), are in place.

14. Account Deletion & Data Deletion

If you maintain an account in any of our mobile apps, you can request account and associated data deletion directly through the in-app settings (Settings > Account > Delete Account) or by sending an email with your account credentials to alisatechstudio@gmail.com. Requests will be executed within 30 days.

15. Changes to This Policy

We may periodically update this Privacy Policy to reflect modifications in our software, legal regulations, or advertising partner standards. The revised policy will be posted on this page with an updated "Effective Date." We advise checking this page periodically to stay informed.

16. Contact Us

If you have any questions, feedback, or data privacy requests regarding this Privacy Policy, please contact our privacy desk:

Alisa Tech Studio
Email: alisatechstudio@gmail.com
Headquarters: Naria, Shariatpur, Bangladesh
Website: https://alisatechstudio.online